Questions
Moving in Sydney, answered.
- Do I need a parking permit for the truck?
- Often, yes - it depends on the council and the street. Metered spaces, resident-only zones and clearways generally need one, and councils want notice. Send us both addresses when you enquire and we will tell you which end needs a permit and how long it takes to get.
- My building requires a certificate of currency. Can you provide one?
- Building managers commonly ask for this before releasing a service lift. Ask us for it as soon as you have booked, and check what your building specifically requires - some ask for a particular level of cover, or to be named on the certificate.
- Will my furniture fit up a terrace staircase?
- Sometimes not, and it is better to know beforehand. Measure the narrowest point of the stair turn and the doorway, and send us photos of anything you are unsure about. There are usually options - dismantling, a different entry, or occasionally a hoist - but they need planning, not improvising on the day.
- Can you move on a weekend?
- For houses, usually. For apartments it depends entirely on the building, since many restrict service lift use to weekday business hours. Check with your building manager before you commit to a date.
More general questions are answered on our FAQ page.